Terms of service

Terms & Conditions for Body Oil Nupe, LLC.

Welcome to Body Oil Nupe, LLC. We value your trust and want to ensure that you have a clear understanding of our policies. Please carefully read the following terms & conditions before making a purchase:

Shipping & Return Policy

At Body Oil Nupe, we aim to provide a seamless shopping experience, from order placement to delivery. Our shipping process typically takes 1-3 business days for order processing and 5-7 business days for delivery, depending on your location. While we strive for prompt delivery, please be aware that during peak times or due to unforeseen circumstances, there may be slight delays.

As of now, we only ship to the United States and Canada.

Regarding returns, we understand that accidents can happen, especially with liquid products. We're committed to your satisfaction and offer a flexible return policy to address any issues that may arise. We accept returns for products that arrive broken or damaged, provided that you notify us within 3 days of purchase.

To initiate a return, simply contact our customer service team via the contact form on our website. Please include your order number and a description of the issue. Our team will review your request and provide instructions for returning the item if applicable.

For orders under $25, we'll conditionally ship replacement products at no additional cost to you. For orders over $25, a 10% restocking fee is required to cover the cost of shipping new items. Once we receive and inspect the returned product, we'll notify you of the status of your return. If approved, a replacement product will be shipped, or a refund will be issued to your original method of payment, minus the restocking fee if applicable.

Rest assured, we'll cover the shipping costs for returning damaged or broken products. Our dedicated customer service team is here to assist you with any questions or concerns you may have. You can reach us via our contact form on our website, and our mailing address is also provided for your convenience.

Product Usage and Health Considerations:

Our products, including body oil fragrances, are designed solely for external use and are not intended for human consumption. Individuals with underlying skin issues should exercise caution when using our products. By purchasing and using our products, you agree to do so at your own risk and understand that Body Oil Nupe, LLC. is not liable for any adverse reactions or complications.

Celebrity and Company Associations:

We want to clarify that while our products may be inspired by certain scents, personalities, or aspects, they do not purport to have any direct affiliation or endorsement from celebrities or companies. Any similarities to familiar scents, names, or brands are purely coincidental and are intended solely for creative expression and customer enjoyment. Our products are crafted to offer a distinctive sensory experience, providing customers with a unique and enjoyable journey through scent exploration. We assure you that our intention is not to confuse, persuade, or deceive customers in any way regarding the association of our products with any specific individuals, entities, or brands.

Terms & Conditions:

  1. By making a purchase from Body Oil Nupe, LLC., you agree to abide by the terms and conditions outlined herein.
  2. All product descriptions, prices, and availability are subject to change without notice.
  3. Our products are intended for personal use only and are not to be resold or used for commercial purposes.
  4. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
  5. You may not use our products for any illegal or unauthorized purpose.
  6. We are not responsible for any allergies, sensitivities, or adverse reactions caused by the use of our products.
  7. Intellectual property, including logos, text, and images, on our website are protected and may not be used without our permission.

Please review our full Privacy Policy and Terms & Conditions for more detailed information.

We encourage all customers to read the product descriptions, usage instructions, privacy policy, and terms & conditions carefully before making a purchase. If you have any questions, concerns, or require assistance, kindly use our Contact Form, and we will be glad to assist you.

Thank you for choosing Body Oil Nupe, LLC. We appreciate your trust and support in our products.

Sincerely,

Body Oil Nupe, LLC.